Frequently Asked Questions

If you are in the USA, you can find your plant hardiness zone using the map below:

usa plant hardiness zone map

Find your hardiness zone using our zone map and check the description on the plant page for the minimum or maximum zone range. Your zone should be within the zone range for the plants you purchase.

Each plant page lists the mature size in the description tab. Keep in mind that it typically takes a few years for a plant to reach this size in your yard. This is region dependent as well. Generally, the larger the pot size you purchase, the faster your plant will reach maturity in your yard. For example, the 2 gallon pot size should reach maturity about 1 year faster than the Jumbo Pint size.

Check out the description for each plant located on the plant page of our site. It helps to understand your yard or patio to ensure you get the right amount of sun per day for the plants you purchase. This is a big factor in garden success.

Watering frequency and amount varies by variety, region and current weather conditions so it requires regular monitoring to ensure your plant is getting the right amount of water. We made a video about this which you can view on our How-To Videos page. Typically, a deep weekly watering is enough, and more often in hotter weather.

Each variety or plant species will have unique best practices when it comes to pruning, and we make specific how-to videos about this. Check out the How-to Videos page of our site to find the how-to videos for your plants.

Although we do our best to show representative photos on the product pages, live plants are subject to variation and seasonal changes. Your plant may not look exactly as shown.

Save your plant’s tag for care tips to keep it looking its best. We strongly recommend signing up for our free seasonal care reminders for your plant. Simply scan the QR code on the front of the plant tag to sign up. We’ll let you know when it’s time to do a bit of care and show you how. It’s easy!

Check out our how-to mulch video on our How-to Videos page

It greatly depends on how quickly we can resupply our fulfillment centers with fresh stock. We will try our best to keep plants in stock as often as possible. If you want to be the first to know about fresh availability of specific plants, be sure to opt in to be notified on any plant page with sold out inventory.

We do not offer these options at this time. However, we offer e-gift cards for the perfect gift for the plant lovers in your life.

Yes. The easiest and best way to access this is to scan the QR code on the front of your plant’s tag to sign up for free seasonal care reminders. As soon as you sign up, you’ll receive our how-to plant video to get you started. You can also access this in the how-to videos section of our site and YouTube channel.

Once your order has been processed, we will not be able to cancel your order or issue a refund. If we have not processed your order, we will attempt to cancel your order. If we are able to cancel it, you will receive a credit to the form of payment used during checkout. Please contact ASAP if you wish to attempt to cancel or change your order.

We do not accept returns because the plant(s) likely will not survive the journey back to us anyway. Instead, we offer a free 20 Day Guarantee. Learn more about our guarantees here. The best we can do is offer store credit for the replacement value of your plant, within 20 days of receiving your order. Simply send a photo of your damaged plant to for assistance with your claim.

Typically, spring is when new plants will appear in our collection. We have a strict testing process that trial plants must pass before they can earn a spot in the Bloomin’ Easy collection and release into the market. This helps us keep delivering the best plants and value to you. We will deliver news of new releases first to our closest fans and subscribers so sign up for our seasonal care reminders and email updates to be the first to hear of exciting news and get access to pre-release sales.

You will receive a notification via email or SMS (based on your opt-in selection during checkout) when your order ships. Track your order status here.

Your plants are handled with care by our team and packed into boxes specifically designed for safe travel. Living plants are inherently fragile and things can happen outside of our control during transit, so in the unlikely event that your plant arrives damaged, we are happy to give you store credit for the replacement value.

Live plants are fragile and can become severely damaged or die if shipped during winter months. For this reason we do not ship during winter in Canada and may ship your plant in a dormant state outside of May-September. In the US, we may ship your plant in a dormant state outside of spring and summer or wait to ship if winter weather prevents us from shipping your plants safely.